Privacy Policy

Right Now Clean Co. (“Right Now Clean,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices available to you when you use our website, request an estimate, schedule service, communicate with us, or use our customer portal.

Information We Collect

We may collect information you voluntarily provide, including:

• Name

• Business or organization name

• Email address

• Telephone or mobile number

• Service address or property information

• Billing information

• Details about requested services

• Appointment and service history

• Photos, notes, or other information related to a property or service request

• Communications you send to us through forms, email, telephone, SMS, or our customer portal

We may also collect limited technical information when you visit our website, such as browser type, device type, IP address, referring pages, and general website usage information.

How We Use Your Information

We may use personal information to:

• Respond to estimate and service requests

• Prepare and send estimates

• Schedule and manage appointments

• Provide requested cleaning and surface-care services

• Communicate regarding appointments, access, scheduling, service status, or follow-up

• Send invoices, receipts, payment information, and account communications

• Maintain customer and service records

• Provide access to our customer portal

• Improve our website, services, and customer experience

• Comply with legal, insurance, accounting, or regulatory requirements

Customer Management and Service Providers

Right Now Clean uses third-party service providers to operate portions of our business, including customer relationship management, scheduling, estimates, invoicing, payments, communications, website hosting, and related business functions.

These providers may process personal information only as necessary to provide services to Right Now Clean or our customers.

We do not sell personal information to third parties.

SMS / Text Message Communications

When you provide your mobile telephone number and consent to receive text messages from Right Now Clean Co., you are consenting to receive SMS communications from our business.

Messages may include appointment confirmations, scheduling updates, estimate or service information, customer-service communications, payment or account notifications, and other communications related to services you have requested or your relationship with Right Now Clean Co.

Message frequency varies depending on your service activity and communications with us.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a message. After opting out, you will no longer receive SMS messages from us unless you subsequently provide consent again.

For assistance, reply HELP or contact Right Now Clean Co. directly.

Consent to receive SMS messages is not a condition of purchasing services.

Mobile Information and SMS Consent

Right Now Clean Co. does not sell, rent, or share mobile telephone numbers, SMS opt-in information, or SMS consent information with third parties for their marketing or promotional purposes.

Mobile information may be shared only with service providers that assist us in delivering communications or operating our business, and only to the extent necessary to provide those services.

Text messaging originator opt-in data and consent will not be shared with third parties for marketing or promotional purposes.

Email Communications

If you provide your email address, we may use it to communicate regarding estimates, appointments, invoices, services, account activity, or other customer-service matters.

Where applicable, promotional email communications may include an option to unsubscribe.

Payment Information

Payments may be processed through third-party payment processors. Right Now Clean does not necessarily receive or store complete payment-card information when payments are processed through those providers.

Payment providers maintain their own privacy and security practices.

Cookies and Website Technology

Our website may use cookies or similar technologies to support site functionality, understand website usage, maintain security, and improve the visitor experience.

Your browser may allow you to restrict or disable cookies, although certain website functions may not work properly if cookies are disabled.

How We Share Information

We may share information when reasonably necessary with:

• Customer-management and scheduling providers

• Payment processors

• Communications providers

• Website and technology providers

• Accounting, insurance, or professional-service providers

• Government agencies or other parties when required by law

We do not share personal information with unrelated third parties for their independent marketing purposes.

Data Retention

We may retain customer, estimate, invoice, service, communication, and account records for as long as reasonably necessary to operate our business, maintain accurate service histories, fulfill legal or accounting requirements, resolve disputes, and enforce agreements.

Data Security

We use reasonable administrative, technical, and operational safeguards designed to protect personal information.

However, no internet transmission, electronic storage system, or communication method can be guaranteed to be completely secure.

Your Choices

You may contact us to request that we update or correct personal information we maintain about you.

You may also:

• Reply STOP to discontinue SMS messages

• Reply HELP for SMS assistance

• Unsubscribe from promotional email communications where applicable

• Contact us regarding questions about your personal information

Third-Party Websites and Services

Our website or customer portal may contain links to or integrations with third-party services. Those services operate under their own privacy policies and practices, and Right Now Clean is not responsible for the privacy practices of unrelated third parties.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.

The effective date shown at the top of this page will indicate when the policy was most recently updated.